Application for a Front Desk officer/Call center Agent
We are looking for a Front Desk Officer & Call Representative who is professional, organized, and has excellent communication skills.
Fill the form below
Job Responsibilities
Answer incoming calls and respond to customer inquiries professionally.
Make outbound calls to follow up on customer issues, feedback, or sales leads.
Provide accurate and complete information about products, services, and company policies.
Resolve customer complaints and escalate complex issues to the appropriate department.
Maintain detailed records of customer interactions, transactions, and feedback.
Follow communication scripts and adhere to company guidelines.
Meet performance targets, including call handling time, customer satisfaction, and quality standards.
Work closely with team members and supervisors to improve service delivery.
We are looking for a Call Representative who is professional, organized, and has excellent communication skills.
Working Location / Time
location: Gudu Abuja Nigeria
Time: Full – Time
Skill Requirements
- ✔ Minimum of OND/HND/BSc in any relevant field.
✔ Strong communication and interpersonal skills.
✔ Proficiency in Microsoft Office (Word, Excel, Outlook).
✔ Ability to multitask and handle high call volumes professionally.
✔ Prior experience in a front desk or call center role is an advantage.